Job Description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.

And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.

This is a hybrid position based out of our Des Moines, IA office.

What we’re looking for:

SHAZAM is looking for an Enterprise GRC Analyst to join our team. In this role, you will be responsible for leading and coordinating regulatory examinations, industry assessments, external audits, control validations, and other governance-related reviews. This role partners with internal and external stakeholders to coordinate engagements, provide governance oversight and compliance guidance, support control management activities, and ensure timely resolution and ongoing regulatory or rule support.

What you'll do:

• Coordinate and support regulatory examinations, industry assessments, external audits, control validation reviews, and other related governance activities.
• Provide governance, and compliance guidance to project teams and cross-functional initiatives.
• Act as a subject matter expert on compliance and control-related topics, including industry standards and regulatory inquiries.
• Develop, maintain, and enhance control libraries, inventories, remediation tracking tools, metrics, and reporting dashboards to support effective program management and oversight.
• Prepare and deliver status reports, engagement updates, and compliance-related reporting for management and key stakeholders.
• Oversee governance-related annual board meeting preparations to ensure deadlines are met and documentation remains accurate and current for governance activities.
• Promote awareness of engagement processes, policies, and compliance expectations through employee awareness and collaboration.
• Continuously build knowledge and expertise through ongoing training and professional development.
• Perform additional duties and responsibilities as assigned.

What you need:

• Minimum 3-5 years’ experience in financial services industry with focus on governance and/or compliance related roles required
• Experience specific to industry assessments, regulatory examinations, and/or customer due diligence, in a highly regulated financial services and payment-related role is strongly preferred.
• Education or certification to support areas of control validation such as Payment Card Industry (PCI) Internal Security Assessor (ISA) preferred.
• Experience interfacing with all areas of the organization demonstrating ability to communicate effectively at multiple levels on technical topics.
• Demonstrated track record of integrity and calm focus under pressure with communication skills appropriate for interacting with internal stakeholders across all levels of the organization, plus external auditors, assessors and regulators.
• Demonstrated flexibility in scheduling required to balance multiple tasks and priorities while maintaining high quality and low error rates.

What’s in it for you:

• A mission-driven company with a strong sense of purpose
• A hybrid work environment that values flexibility and collaboration
• Opportunities for professional development and career growth
• A culture that values innovation, integrity, and community impact
• Excellent benefits:
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible spending and health savings accounts
  • Life insurance and short- and long-term disability provided at no cost
  • Time away from work – PTO, VTO, paid parental leave, and company holidays
  • Educational assistance

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.

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